Employee Burnout and Chronic Stress: Understanding the Silent Epidemic in the Workplace

Professional Perspectives by Dr Sumathi P V, Academic Quality Manager, IHM Australia

People

December 5, 2024

Burnout and chronic stress in the workplace are significant issues affecting employees across various industries, leading to a decline in physical and mental health, decreased productivity, and emotional exhaustion. This article explores the causes and consequences of burnout, examines its impact on individuals and organizations, and discusses strategies for preventing and managing chronic workplace stress to foster healthier work environments.

Burnout

Employee burnout has grown as a silent epidemic in today’s high-tech work environments. Burnout is included in the 11th revision of the International Classification of Diseases (ICD-11) as an occupational phenomenon. Burnout is a state of physical and emotional exhaustion caused by high levels of ongoing
stress. Certain personality traits and past work experiences are likely to influence the occurrence of burnout in an individual. Regardless of the cause, burnout can significantly affect physical and mental health.

According to recent LinkedIn research, the jobs with the highest burnout rates are within the domains of project management, healthcare services, community and social services, quality assurance, and education. Project managers’ jobs require constant multitasking and strict deadlines, and they serve as liaisons between employees and clients, which can lead to burnout. Healthcare, education, and community services are also high-stress environments where people have little control over the outcome of their work. These jobs are emotionally taxing. People in caring professions deal with a lot of difficult, sensitive situations that can have serious consequences for the well-being of a child or a patient, which can be exhausting.

The causes of burnout are excessive workload, lack of control or autonomy, unclear job expectations, workplace conflict, lack of support, and work-life imbalance. The warning signs and symptoms are chronic fatigue, cynicism and detachment, reduced motivation, and reduced productivity.

The Impact of Employee Burnout on Individuals and Organisations

Burnout has consequences beyond an individual’s well-being and significantly impacts an organization’s overall success and functioning. Burnout can lead to severe physical and mental consequences. Physical symptoms include insomnia, headaches, and gastrointestinal problems. People may experience increased anxiety, irritability, depression, and difficulty concentrating, which will negatively impact their job performance and overall quality of life. Burnout damages people’s self-esteem, self-worth, and confidence, which leads to decreased job satisfaction, contributing to a negative burnout cycle. In some cases, this can lead to serious issues, such as substance abuse or severe mental health problems.

Employees who are burned out are demotivated, disengaged, and underproductive. Their work quality suffers, as does their ability to focus and concentrate. They are unable to make decisions or be creative, which limits organisational innovation. They make mistakes and miss deadlines, compromising costly projects and overall operational effectiveness. Burnout also causes higher employee turnover in organisations, resulting in the loss of critical institutional knowledge.

Prevention of Employee Burnout: Creating a Supportive Work Environment

Preventing employee burnout is an important step that employers should take to promote a supportive work environment.

Employers should reduce workloads and set realistic expectations. This includes rearranging team members’ tasks, arranging extra help when required, or revising project timelines.

Employers can help employees maintain a good work-life balance by providing remote work options and flexible work schedules. Clear work-life balance policies and communication can also support a healthy organizational culture.

Employees should be motivated by regular feedback, coaching, and acknowledging their contributions, which can improve the work environment.

Develop a supportive and inclusive workplace culture that includes communication, teamwork, and a feeling of support among workers. Employees can be given a voice in decision making and recognized and applauded for collective successes.

Conduct routine check-ins to gauge well-being and provide tools for stress management. Allow employees to raise their concerns related to workloads. Support them during challenging tasks before they become overwhelming.

If employees are not acting normally, something is wrong. Sit down, talk to them, and resolve the problem.

Employee Assistance Programmes (EAPs) can offer private counseling services, stress management tools, and help with personal issues. Workshops on stress management, mindfulness practices, access to fitness centers, and promoting healthy habits will help prevent stress in the workplace.

Provide professional development opportunities such as learning new skills, advancing in their careers, and taking on meaningful responsibilities, which can enhance job satisfaction and reduce feelings of stagnation.

Chronic Stress

Chronic stress results from repeated exposure to stressors over an extended period. The signs of chronic stress include persistent fatigue, long-term anxiety or depression, physical health issues, and cognitive difficulties.

Neurological Dangers of Chronic Stress

Chronic stress in the workplace can lead to atrophy of brain mass and a decrease in brain weight. Chronic stress increases cortisol levels, causing damage to the hippocampus and pre-frontal cortex, affecting long-term memory, focused attention, and executive functioning. An increase in anxiety, mood disorders, and decreased flexibility are also associated with chronic stress. Recent research shows that chronic stress is a risk factor for degenerative brain diseases like dementia and Alzheimer’s. In an individual with a healthy brain, these changes are reversible in the short term, but over the long run, brain damage can persist.

How Do You Prevent Brain Damage Due to Chronic Stress?

Here are some science-backed steps that every employee can take to prevent brain damage from chronic stress and thrive at work:

  • Meditation decreases cortisol levels by 25%, reducing wandering and mistakes, and keeping the individual on task at work.
  • Healthy foods rich in protein, Omega-3 fatty acids, vitamin D, and vitamin B promote mindful productivity.
  • Exercise reduces the risk of developing anxiety by almost 60%.
  • Positive self-talk helps you stay calm in stressful situations
  • Good sleep is essential for the restoration of brain health, and sleep deprivation leads to brain stress.
  • Microbreaks of five minutes during working hours reduce brain fatigue
  • Mindful abdominal breathing helps keep the brain sharp and focused.
  • A positive outlook improves memory.
  • People who spend time outdoors have more grey matter in the brain and a stronger ability to think clearly
  • People who are socially engaged experience less cognitive decline, enhancing grey matter in the brain.

A healthy and effective workplace requires addressing and preventing burnout and chronic stress. Each employee is responsible for their health and well-being. Healthy relationships with family, friends, and co-workers can help buffer workplace stress. Employers who prioritize employee well-being through flexible policies, open communication, and mental health support will reduce the incidence of burnout and create a more engaged, productive, and resilient workforce. By recognizing and mitigating the causes of stress, both employees and organizations can thrive in an increasingly demanding world.

Pull Quote:

“Employers who prioritize employee well-being through flexible policies, open
communication, and mental health support will reduce the incidence of burnout and create a more engaged, productive, and resilient workforce.”

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